Over the last few weeks, many of our hosted SAP Business One Consensus Cloud users have noticed a new security warning when connecting to their system via Remote Desktop.
We know this caused concern — and in some cases, stress — especially since this message appeared suddenly and looks serious at first glance.
The most important thing to know upfront is this:
- Your SAP Business One environment is NOT less secure.
- Nothing has been compromised.
- This is a Microsoft security enhancement — not a change made by Consensus.
Let’s break down what changed, why you are seeing this message, and exactly what to do, step by step.
Microsoft recently released a security enhancement for Remote Desktop connections.
This update gives end users more visibility and control over what their local device is allowed to share with a remote system.
In simple terms:
This applies to all Remote Desktop users everywhere, not just Consensus Cloud customers.
Remote Desktop (RDP) is a secure Microsoft technology that lets you:
An RDP file is simply a small connection file that:
Think of it as:
“A saved Remote Desktop profile”
When you:
You’re reusing those same saved settings every time you connect.
The new security prompt asks which local resources your computer is allowed to make available during the Remote Desktop session.
You may see options like:
This does not mean something new is being exposed. It simply means Microsoft now requires your confirmation.
To continue working with SAP Business One as you always have, we recommend selecting:
- Drives
Allows uploading and downloading files between your computer and SAP Business One
- Clipboard
Allows copy & paste (for example, copying numbers, text, or document content)
- Printers
Allows printing from SAP Business One to your local or network printer
What about the other options?
- WebAuth
- Other supported Plug and Play (PnP) devices
These are disabled on the server side in our hosting environment.
- Selecting or not selecting them makes no functional difference
- They do not reduce or increase security in your SAP system
This usually happens for one of two reasons:
1. You are using an old RDP file
Many users have multiple RDP files saved over time:
If you open an older file, Windows treats it as a new configuration — and the warning appears again.
2. A new RDP file was downloaded, but the old one is still being used
This is very common and completely understandable.
Step 1: Delete old RDP files
Tip: You only need one current RDP file.
Step 2: Download a fresh RDP file
Step 3: (Optional but recommended) Create a shortcut
If you like quick access:
- The shortcut will always use the same approved settings
- You will not be prompted again unless Microsoft changes something in the future
This usually means:
Once using a fresh file, this message should no longer appear.
No. Our Hosting Team at Consensus:
It simply gives you more visibility and choice — even if that choice feels alarming at first.
If you remember only three things, let it be these:
- This is a Microsoft security improvement
- Your hosted SAP Business One system is still safe
- Using one clean, up‑to‑date RDP file avoids confusion and repeated prompts
If you need help cleaning up old RDP files or downloading a new one, our team is here to help — no question is too small.
Microsoft’s official documentation explains these new prompts in more detail here:
https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings
While the language is more technical, the key takeaway is that these prompts are part of Microsoft’s effort to give users more visibility and control — not an indication of a problem.